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A business school professor answers all the emails sent by his students on a first-come first-served basis. A few hours before the midterm exam, he receives an average of one student email every 18 minutes. Email inter-arrival times are exponentially distributed. Checking his email is the professor’s first priority during these hours, therefore he doesn’t carry out any other tasks whenever there are unanswered student emails in his in-box. It takes him 15 minutes to read and reply to each of these emails, and the variability of these two tasks combined is negligible. (a) [2] How long (in minutes) does it take on average for a student to receive a reply (i.e., from the time the email arrives to the professor’s in-box until he clicks the “send” button to reply)? (b) [2] What is the average number of unopened student emails in the professor’s in-box at any given time during these hours?
Determine the following: a. The optimal order quantity. b. The number of orders per year.
Discuss the three major reasons why companies adopt total quality. Also, discuss the initial key steps are involved in the adoption process.
Nordstrom is famous for having a customer oriented focus for their employees. Given this focus, which of the following would be an appropriate method for evaluating their employees?
In every company there are some demand that vary in a cyclic nature. thinking back on your working career in either a service or manufacturing environment share an example of a cyclic demand. what factors drove the demand to be cyclic and what could ..
Average arrival rate is 12 students per hour; also average service rate is 20 students per hour. Elucidate how many students, on average, will be waiting in line at any one time.
Describe how you would handle the conflict when a customer was rude to one of your employees. How would you prepare them to face challenges like that?
Operations security involves keeping up with implemented solutions, keeping track of changes, properly maintaining systems, continually enforcing necessary standards, and following through with security practices and tasks. In light of these operatio..
List 3 similarities and 3 differences between transportation and transshipment models. List 3 similarities and 3 differences between transportation and assignment models. List 3 similarities and 3 differences between transshipment and assignment mode..
Air Ruidoso, Ltd., operated a commuter airline and air charter service between Ruidoso, New Mexico, and airports in Albuquerque and El Paso. Executive Aviation Center, Inc., provided services for airlines at the Albuquerque International Airport. Can..
Based in text, explain types of communication. How are se related to successful organizational communication both internally also externally.
What, in your opinion, are the most important communication skills an effective manager should have to be successful in a diverse work environment? Provide your rationale.
Thomas's house is set on fire also burns to ground. Owners of massage parlour also Thomas sue Ralph for negligence. Illustrate what result for massage parlour.
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