Reference no: EM133157375

K/616/3027 Project Management

Learning outcome 1: 1.1 Determine projects required from an appraisal of business objectives.
1.2 Produce project sub-divisions and high-level estimates of time
1.3 Evaluate a project methodology suitable for the specific project.
1.4 Assess the feasibility of a proposed project.

Learning outcome 2:

2.1 Devise a structure for the management and execution of the project.
2.2 Define the roles and responsibilities of the project manager and team members.
2.3 Prepare a detailed project plan.

Learning outcome 3: 3.1 Assess suitable project team structures.
3.2 Design quality management processes to be used in a project.
3.3 Design procedures for managing project change proposals.
3.4 Design systems for monitoring and appraising the status of a project.

Learning outcome 4: 4.1 Design control systems to manage challenges arising during the execution of projects.
4.2 Determine issues and risks likely to be encountered in the final stages of a project.
4.3 Assess the necessary project tasks to be completed in the final stages of a project.

Scenario
Manley's is a family-owned home improvement specialist similar to Homebase. It has 4 stores around London and is planning an expansion. Like its competitors, it offered DIY solutions as well as a range of furniture, and kitchen and bathroom design. Its unique selling point is the fact it employs designers and, through subcontractors, offers guaranteed installation and workmanship such as plumbing, electrical, etc.

Due to these unique services which helps the customers to achieve designer houses at an affordable price, Manley's enjoyed a financial success and a rapid growth. The first store opened 7 years ago, the 2nd store 3 years ago, the 3rd store 1 years ago and the 4th store opened last week. Several other stores are in the plans.

However, Manley's only online presence is a static web page showing the location of its 3 stores (the page has not been updated for the 4th store yet), there is no possibility to either order online or book appointments with designers. Also, now that there are 4 stores and several more in the pipelines, the owner's son feel that it is time to have a Management Information System to improve customer service and operations through help manage stocks, personnel, subcontractors, marketing, customers data, etc. Finally, the owner is planning on either creating a loyalty programme or joining an existing one to encourage repeat customers through benefits and promotions.

During the last board meeting, an experienced manager identified the need to handle these tasks as projects and recommended getting a project consultant to help out. The board decided to hire you as the project consultant, as they want everything to be done within 3 months.

Attachment:- Project Management.rar