Reference no: EM132179704
Question: Part 1 - Multiple Choice/Short Answer
1. Which of the following is NOT a current factor that compelsthe need for more effective organizational learning?
- Mobility of the global workforce
- The tendency for today's organization to diversify its activities
- The requirement for workers of all levels to contribute to the knowledge base of the organization
- Evolving technology that creates opportunities for on-demand learning
2. True or False: The primary goal of KM is to take tacit knowledge and convert it into a more explicit format, which can then be archivedfor future use.
- True
- False
3. Which of the following involves reflection about practices that have potentially helped or hindered an organization's ability to learn?
- Emotional conditioning
- Systems thinking
- Deutero learning
- Personal mastery
4. Which of the following are steps in the integrated KM cycle that Dalkir distilled from a review of key KM cycle models? Select all that apply.
- Knowledge capture/creation
- Knowledge synthesis/pooling
- Knowledge acquisition/application
- Knowledge sharing/dissemination
5. What capabilities will organizations develop by adopting all dimensions of the systems learning organization model? Select all that apply.
- Improve knowledge transfer among various areas of an organization
- Increase efficiency of strategy implementation and product/service development
- Learn to disregard environmental influences so they are not distracted from their organization' core competencies
- Optimize employee contribution and engagement
- Offer an increased number of training courses to their employees
6. What are two structural features of successful learning organizations? List in the space below with a single-sentenceexplanation of each.
7. Marquardt asserts that employees and other stakeholder groups must be empowered and enabled in order to contribute to effective organizational learning. Name one of the six groups included in the people subsystem of the Systems Learning Organization model and briefly describe how this group can be empowered and enabled to learn.
8. What is the ideal size for an action learning group, and why? What other characteristic is important about the composition of such a group?
9. What are three key features of a connectionist approach to organizational epistemology (the scientific study of knowledge)?
10. What is the name of the model used to assess the value of intellectual capital, and what are its four areas of focus?
Part 2 - Essay Questions
1. Select ONE of the components of the organization subsystem of Marquardt's Systems Learning Organization model:
- Vision
- Structure
- Strategy
- Culture
Describe the ways in which this component fosters organizational learning. In addition, provide a specific example from your own knowledge or experience that illustrates how this component furthered learning in the organization.
2. Choose ONE of the steps in Dalkir's Integrated KM Cycle model and describe how itcan add value to an organization. Indicate what you believe the HR role would be in ensuring that the step you have chosen is carried out effectively and illustrate with a brief example from your own experience.