Strong customer relationship relating skills with customer

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Reference no: EM1329396

A key to building a strong customer relationship is to demonstrate relating skills with the customer. (for a sales person)

a) What are some of these skills?

b) Describe ways that a sales representative can demonstrate these skills in a customer relationship?

c) What behaviors can cause tension in the relationship between the customer and the sales representative?

Reference no: EM1329396

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