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Your boss is interested in hiring a consultant to help identify potential managers among the current employees of a fast food restaurant. The manager's job is the help wait on customers and prepare food during busy times, oversee all aspects of the restaurant operations (scheduling, maintenance, on-the-job training, and food purchase) and help motivate employees to provide high quality and timely service. The manager is also responsible for resolving disputes amongst employees and customers and between employees. The position involves multi-tasking, good communication skills, working under stress and good customer service skills.
Your boss asks you to outline the types of assessment programs you believe would be the most helpful in identifying employees who could be successful managers. She also wants to know whether or not you would recommend the use of personality tests in deciding which employees to chose for management training. What would you tell her?
Internal equity and external competitiveness are two of the core elements of effective compensation plans. If you are employed, ask your HRM department what steps are taken by them to ensure internally that compensation is assigned in an equitable..
Based on your readings and lecture this week on data collection, data types and input, prepare a chart which lists each function, and select and record the data
Why does planning fail in-spite of best efforts of managers?
You are already familiar with customer relationship management and how CRM systems can help an organization create strong customer relationships.
Identify at least three ways HR activities support an organisation to meet its goals and business objectives and support line managers and their staff
If you were an entrepreneur looking to open a new company, what do you think would be the biggest benefit to researching case studies of other companies.
Review the definition of motivation, motivational theories, and motivational strategies. What concepts/theories best explain your motivational moments? In other words, what motivates you?
Question 1: Describe the organization, what it does, the customers it serves, and its size. Question 2: Research the organization's mission statement. Discuss the role HR will play (or does play) in fostering the organization's mission statement.
Think about an organization with which you are currently involved or have previously been associated. Describe a period where the organization could have.
Change can often lead to a decreased morale and productivity level within the workplace. There are many tools that can be utilized to create a seamless.
The Fair Labor Standards Act regulated both the minimum compensation that could be given to a worker on an hourly basis and the maximum number of hours an employee could be required to work before being compensated at an overtime rate.
Using your current workplace as an example, distinguish the evaluation method you feel would be most useful. Justify the need for the changes.
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