Strategies of customer intimacy and operational excellence

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Reference no: EM132218970

1. Are well-established firms or new entrants more likely to a) develop and/or b) adopt new technologies? What are some reasons for your choice? Please explain it in 1000 words.

2. Identify the core competencies that Royal Caribbean has developed to support the strategies of customer intimacy and operational excellence.

3. Do you see any parallels between today’s China and post-World war II Japan? What differences are evident?

Reference no: EM132218970

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Strategies of customer intimacy and operational excellence : Identify the core competencies that Royal Caribbean has developed to support the strategies of customer intimacy and operational excellence.

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