Reference no: EM132799867

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Conflict refers to a serious disagreement between two parties, thus intergroup conflict occurs when two or more groups disagree in an issue. Competition refers to an effort by two or more parties two outdo each other (Adler, 2018). Semantically, it may be possible to argue that when two groups compete, there is conflict between them about which one is better. However, the "why" question in group competition is a better one, since contention between the two groups will mainly be to the benefit of the organization. On the other hand, if group conflict is about issues such as the sharing of resources within the organization, the "why" question becomes a negative one. Such a conflict may be detrimental to the organization.

If the two groups fight each other to convince the same customer to purchase products from the company for the sake of bonuses, a group conflict ensures. Another name for this kind of group conflict would be an unhealthy competition (Adler, 2018). However, if the groups fight one another to see who brings more customers and do not get into each other's way, then intergroup competition is taking place. From a consequentialist perspective, group conflict is detrimental to the company while intergroup competition benefits the company.

Preventing intergroup conflict and ensuring positive intergroup competition will require a combination of management acumen and leadership conflict. Management will ensure that the resources of the group inside and outside the organization do not overlap. On the other hand, leadership skills will inspire group members to work towards the best interest of the organization (Coget & Losh, 2018). When group members are motivated and engaged to ensuring the success of the organization, they will realize that the success of every group is vital to the overall success of the organization. Such employee will avoid unhealthy competition and use intergroup competition to ensure the overall success of the organization.

References

Adler, R. W. (2018). Strategic performance management: Accounting for organizational control. Taylor & Francis.

Coget, J. and Losh, S. (2018). Group behavior in organizations (2nd ed.). [Electronic version]. Retrieved from https://content.ashford.edu/ (Links to an external site.)