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1. The flow rate of customers at a state fair is 100 per hour. The fair is open from 8am to 8pm. How many customers come through the fair during that time?
1. 1000
2. 120
3. 100
4. 1200
2. The oft-told story of the Nordstrom customer who returned a set of tires:
a) shows how irrational some customers are.
b) illustrates positive ripple effects that can come from a service tale becoming a legend.
c) reflects poorly on the manager since Nordstrom doesn't even sell tires.
d) reinforces the need to maintain management control on what employees give away.
3. In colonial America before the widespread use of prisons, most non-violent law violators were responded to with: Select one:
a. execution b. probation c. corporal punishment d. restorative justice
What have you learned about ethical policies of responsibility and the interrelationship between corporate governance and corporate social responsibility?
Discuss the approaches used by the company to grow the business over the past two decades.What do you think about the valuation of the deal?
Work with one of your classmates as your customer; you are the supplier. Have your customer select a product and specify the customer attributes (CAs).
The rational decision model may involve qualitative and/or quantitative data to support the eventual decision (s).
How many units should be shipped from each manufacturing facility to each of the retail stores if cost is to be minimized? What is the total cost?
Washington's Consumer Protection Act can be used to enforce its Residential Landlord-Tenant Act provisions.
Should Doctors without Borders and other charitable groups refuse free vaccines from pharmaceutical companies?
Explain the difference between sexual harassment, gender discrimination, and sexual orientation discrimination, as those terms are used legally. How does GINA protect a person whose mother died of breast cancer from employment discrimination?
A large corporation notices an irregular decrease in the sales of a particular representative. The sales rep, normally in very high standing among other salespeople and quotas, has of late failed to achieve her own quota. What can be done by the sale..
Which of the following statements best reflects the underlying rationale of responsibility accounting?
What are the similarities and differences? Why is understanding emotional responses to change a critical component of effectively leading change?
The bullwhip effect can be measured by comparing the variance of orders to the variance of demand at different stages in a supply chain.
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