Steps necessary to resolve customer complaint applicable

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Reference no: EM132306319

1. Three federal non-discrimination laws that you believe that your supervisors and managers do not adequately understand in relation to your performance appraisal practices and what changes you might introduce in your communications leading into the appraisal process.

2. What are the steps necessary to resolve a customer complaint applicable to nearly all services incidents? Explain.

3. How is a performance discrepancy analysis used in determining the target objective? What is its function in an FBA?

Reference no: EM132306319

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