Reference no: EM133012797

Scenario

Every year, millions of dollars are spent marketing products (or services) that fail. Companies would love to get all that money back.

Fortunately, you happen to have a functioning time machine that you bought on Craigslist. As a result, you have one chance to fix what went wrong in the marketing research process and convince one of those companies not to spend that money.

• We learned that there are five main steps for the marketing process. In Step 2 before marketers decide on the value proposition and the USP and positioning, they need to conduct indepth market research to gain an understanding of their target market and the consumer behavior (i.e., their needs and wants). The market research process has six main steps that, if not followed correctly, will result in the failure of the marketing plan and, at the higher level, the product or service. You are tasked to analyze one of these failures.

• Investigate and document the story of a famous new product flop (and market research failure)
• Explain how you went back in time to fix it
• What are the steps in a market research process? Provide each step and relate it to your product
• Where was the failure in your product's market research process? Which step was missing, not followed correctly, misinterpreted, or misrepresented?
• What solution are you going to share with management to correct the gap in the market research process, if you could you go back in time?