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1. When you are engaged in distributive bargaining, research consistently shows one of the best things you can do is make the first offer.
True
False
2. Which of the following statements is true regarding task conflicts?
Task conflicts hinder creativity and innovation.
Task conflicts are almost always dysfunctional.
Task conflict focuses on interpersonal relationships.
Groups performing routine tasks won't benefit from task conflict.
Task conflicts relate to how the work gets done.
3. During the intentions stage of the conflict process, the parties decide what the conflict is about.
4. Which of the following conflict-handling intentions involves accepting a solution that provides incomplete satisfaction of both parties' concerns?
compromising
avoiding
collaborating
accommodating
competing
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