Statements is true of quality partnering

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Reference no: EM132155209

1. In a job analysis interview, which area of questioning would not be in the analyst's data gathering??

a) Questions about grievance procedures

b) Questions about training

c) Questions about authority

d) Questions about working conditions

2. In the context of total quality management (TQM), which of the following statements is true of quality partnering?

a. In quality partnering, the work of quality partners is viewed as an interruption to the normal work routine.

b. It makes it possible to detect and address defects early in the product life cycle, when they can be corrected most easily.

c. It is usually done after a product is completed or a service is delivered.

d. In quality partnering, quality control is seen as separate from everyday work.

3. The quality guidelines at Riko Toys require close adherence to safety specifications. A group of 10 employees voluntarily meet each week to identify and solve problems that hinder the productivity and quality of their work. These employees are trained in statistical quality control, and they analyze the problems and refer them to the organizational level where actions can be taken to solve them. In the context of total quality management (TQM), the voluntary group of 10 employees is an example of a:

a. functional team. b. command team. c. pathfinder network. d. quality circle.

Reference no: EM132155209

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