Reference no: EM132304703
1. Which of the following statements is true about company "troublemakers"?
They have a knack of turning every issue into a power struggle.
They slack off, hoping that others in their team will pick up the slack.
Their perspective is always valuable to a team's progress.
They agree reluctantly with a group's decision because they are concerned about maintaining harmony and cohesiveness.
2. A symbolic meeting primarily
identifies an accomplishment.
solves a problem.
shares critical information.
discusses a team's progress.
3. Identify a true statement about information dissemination meetings.
They require full participation of all members present.
They are relatively short as the purpose is to share information.
They are used to share critical information requiring in-depth explanation.
They are held to recognize the contribution of team members.
4. Identify a true statement about virtual meetings.
They are a cheaper substitute for face-to-face meetings.
They make it difficult to gain access to subject matter experts.
They have increased the influence of demographic and status differences.
They provide quicker responses to changing customer requirements.
5. During the wrap-up stage of a meeting, each person is involved in a process check to determine whether the meeting objectives were met.
True or False
6. A process check is done in the ________ stage of a meeting.
evaluation
wrap-up
kickoff
preliminary
7. Integral Inc. coaches its employees to recognize that conflict is normal and not necessarily bad. This helps them to deal effectively with differing viewpoints and approaches, which can lead to innovation. Which organizational technique for preventing conflict is Integral Inc. using?
Diversity training
Use of the collaboration strategy to deal with conflict
Conflict management and negotiation training
Employees' involvement in decisions that affect them
8. Which of the following conflict management strategies is considered dangerous if the matter under discussion requires one's attention?
Avoidance strategy
Accommodation strategy
Competing strategy
Compromising strategy
9. In the context of conflict management strategies, ________ is critical when the conflicting parties are responsible for implementing the solution to a problem.
competition
compromise
avoidance
collaboration