Reference no: EM132245504

1. Which of the following should a manager expect from the IS organization?

a. Promotion of enterprise security.

b. Participation in setting and implementing strategic direction.

c. Innovation of current processes.

d. Management data, information and knowledge

e. All of the above

2. According to the text, which of the following statements is NOT true about a business case?

a. It is a structured document that lays out all information needed to make a go/no go decision about an IT investment.

b. A business case provides a way to establish priorities for investing in different projects.

c. It should include only potential revenue and/or costs savings; non-financial benefits are irrelevant in a business case.

d. An executive summary is usually one of the first components/ sections of a business case

3. Why is critical path analysis important?

a. It provides a forecast of the longest possible time needed to complete the overall project.

b. It provides a forecast of the shortest possible time needed to complete the overall project.

c. It shows which tasks must be completed before beginning additional tasks.

d. It shows which tasks can be worked on in harmony with one another.

4. At the meeting between Miguel and Pilar, it is apparent that Miguel needs to improve upon which of the following keys to effective listening?

A. exercising your mind

B. judging content, not delivery

C. being flexible

D. listening for ideas

E. resisting distractions