Statements is best about process management

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Which one of the following statements is best about process management?

a. When customization must be high, equipment should be general purpose, and employees need to perform a broader range of duties.

b. The traditional relationship between capital intensity and resource flexibility is that if one is high, so is the other.

c. Economies of scope mean that a process should be devoted to a single product or service to achieve high volumes.

d. Creating a more capital-intensive process tends to reduce the fixed cost and raise the variable unit cost.

Reference no: EM131031219

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