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CASE ASSIGNMENT: Lululemon
Luxury athletics and yoga apparel retailer Lululemon Athletica has had great success in its less than 20 years of operation. With more than 200 retail locations, the company netted a 51.4 percent growth in revenue from fiscal year 2010 to 2011 and projected a more than 10 percent growth in the first quarter of fiscal year 2012. While the company has made its name on high quality, high-cost apparel for fitness enthusiasts-a pair of yoga pants can cost as much as $100-a recent manufacturing error shook consumer confidence and gave rise to quality control problems in the company's supply chain. In March 2013, Lululemon was forced to recall its signature "Luon" yoga pants after finding they were so sheer that they were practically see-through. The recall of the nylon and Lycra-blend Luon pants followed a similar event in 2012, when several of the company's swimsuits and light-colored pants were found to be too sheer. According to RBC Capital Markets analyst Howard Tubin, Lululemon's fabric errors may simply represent a growing pain for the rapidly expanding company. "They tried to get in front of this by not letting the merchandise stay on store shelves and they're working with vendors to try to figure out how this happened," said Tubin. "They're probably handling it the best way they can." Citing Lululemon's fourth manufacturing snafu in one year, Credit Suisse analyst Christian Buss strikes a slightly less forgiving tone: "Their supply chain hasn't kept up with the demand that they have for their product, and their quality control processes have been proven inadequate."
The cases are designed to ensure that you apply the concepts in real business situations.
The summary should focus on (1) the key business problem(s) /opportunity(s) that needs to be addressed (2) state any new information required to bring the case up-to-date and current (this necessitates searching for information outside of that provided by the case such as surfing the internet to address what has happened to the company and/or industry since the time of the case), (3) offer substantiated recommendations to address the stated problem(s)/opportunity(ies).
Your recommendations should effectively integrate both case and current information to offer viable options for the company/industry. Your summary should at least 160words.
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