Reference no: EM133164207

1. List five details that should be included in a standard work action plan. Briefly describe why these details are necessary to meet day-to-day activities.

2. Describe three general strategies that will help to maximise work performance and outcomes. Why might these be effective in reaching work goals?

3. Why is it important to consult with others when developing work strategies?

4. List five common planning problems, barriers or constraints that you have faced in planning processes in your organisation. Describe how you attempted to overcome those problems, and how you would do it differently now.

5. Describe why worker confidentiality is important and list three worker details that you should keep confidential.

6. Why is it important to consider staffing needs before implementing health or community work? Give three examples of staffing needs that you will need to consider.

7. Explain why the interview process is essential if you are to get the right staff for the job. Give three example questions that you might ask candidates in an interview situation.

8. Why is an induction process needed?

9. Give five examples of areas you must cover when inducting new staff.

10. How can you provide ongoing support to staff in the workplace?

11. Briefly describe all leadership styles, and then identify which category (or categories) you fall into.

12. From your own thinking, provide two examples of when you may need to seek additional support to achieve quality work and outcomes

13. Explain how specialist community needs may require you to collaborate with other service providers or make referrals.

14. Describe how you would go about proactively improving your knowledge and skills. Identify five areas of knowledge or skills that you would like to improve or develop.

15. Explain why it is important to align your own leadership practices with the values, ethics, policies and procedures of your organisation

16. What are values and ethics?

17. Explain why it is important to maintain a professional distance from your workforce, regarding social interactions. Give four examples of inappropriate managerial behaviour.

18. With regards to collaboration, identify four ways in which collaboration can impact positively in relationships with others

19. What is active listening, and how can you promote active listening in the workplace?

20. Give three examples of conflict situations and identify three strategies that you can use to prevent and address those conflicts. Explain why those strategies have been chosen.

21. What is mediation and debriefing in the context of conflict resolution?

22. List three examples of problems or issues that might disrupt your work activities, and describe how you would resolve them.

23. How can regularly meeting with your workers to discuss and evaluate plans improve work outcomes?

24. From your own thinking, how can workers' opinions help you to identify areas for improvement?

25. Give examples of five common areas that should be subject to revision to ensure continued improvement.

26. Who do you need to report work outcomes to in your organisation? Why is this necessary?

27. Briefly explain the three stages of implementing performance management.

28. How can you work collaboratively with the individual to ensure they agree on their performance improvement and development plan?

29. Explain why ongoing feedback is necessary to the development and improvement of individual workers. Give three examples of the sort of feedback you might give in your organisation.

30. What are the common causes of poor performance in the work place?