Reference no: EM132293006
1. The external environment of business, namely society is always——————.
A. engaging
B. Hostile
C. Dynamic
D. Inviting
2. Understanding and responding to changing ———is a business necessity required for managing the performance- expectation gap.
A. Shareholder expectations
B. Safety guidelines
C. Governmental regulations
D. Societal expectations
3. A company that has developed a way to monitor issues outside of its immediate view or scope, for the purpose of getting in front of the issue, is using what method?
A. Analytic reporting
B. Financial forecasting
C. Strategic radar screens
D. Market analysis
4. What practice prioritizes stakeholders based on their impact on a company’s strategic objectives?
A. Stakeholder conceptualizing
B. Shareholder ranking
C. Issue-objective analysis
D. Stakeholder materiality
5. The process for closing the performance- expectation gap is known as what?
A. Issue management
B. Stakeholder materiality
C. Stakeholder response initiative
D. Public relations
6. In which of the stages of corporate citizenship does the organization focus on philanthropic giving and communication to stakeholders from key departments?
A. Elementary stage
B. Transformative stage
C. Integrated stage
D. Engaged stage
7. Stakeholder engagement is driven by what three elements?
A. Goals, relationships and networks
B. Public forums, networks and urgency
C. Networks, Policies and organizational
D. Goals, motivation and organizational capacity