Stages of customer satisfaction survey

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Reference no: EM132268156

1. Does OLAP function as a report writer? A database query language? A decision support system?

2. Can you provide positive and negative examples of your own interactions automated customer service operations?

3. Outline the eight stages of a customer satisfaction survey.

4. Define and give an example of each of the eight product characteristics used to measure product quality.

Reference no: EM132268156

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