Staffing-scheduling are all part of capacity decision making

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True/False:

1. A ‘project’ is a specific kind of a T-Type operation, where the degree of uncertainty in terms of scope, time and tasks is much higher

2. According to Senge, continual learning cannot be sustained in an organization if the people’s thinking is dominated by short-term predicaments.

3. According the text, supply chain, capacity, process, quality, and inventory and are key areas in the management of the operations function.

4. Staffing and scheduling are all part of capacity decision making

5. According to Gormley, problem-solving typically leverages critical and creative thinking to find a solution to a particular issue.

6. Strategic planning, marketing and production are the key functions that exist in most businesses.

7. According to Kotter, a change in company policy will become sustained only if they become ingrained into the company’s norms and values.

8. Capacity should be stated with a time factor

9. Feedback mechanisms for control of a transformational process is critical to success.

10. When considering new product ideas, a good example of a “technology misalignment” would be a new product created by engineering that cannot be sold by sales.

11. According to Gormley, to be a great critical thinker you also have to be extremely selfconfident and have a solid understanding of your core beliefs.

12. The engineering concept of separating products into product families is called modular design.

13. According to Gormley, social media tends to provide shared belief systems within a global society.

14. The main problem in I-type operations is sensitivity to disturbances.

15. According to this class, humans are not good dealing with dynamic complexity.

16. To be ISO 9000 compliant would mean that the company’s product/service operation be defined and fully executed by the company. T

17. Little’s law is the primary law of flow in a stable process.

18. According to Senge when super experienced managers face a complex issue, the team will typically get caught into in-fighting.

19. In order to maintain sufficient protective capacity in the operation we plan to have additional capacity always available in available in resources in case we need it.

20. The design of the process is typically considered less critical to a business than product design.

Reference no: EM132229067

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