Southwest airlines-employees and organizational culture

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Reference no: EM1353357

Southwest Airlines: Employees and Organizational Culture

Assess how Southwest Airlines' culture is different from other airline competitors and the resulting impact on business performance.

Southwest Airlines' management believes that employees come first and customers come second. Assess the merits of this belief, indicating your agreement or disagreement with the approach. Provide support for your position.

Reference no: EM1353357

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