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Southwest airlines-competing through people

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Reference no: EM133007202

Exercise-Southwest Airlines: Competing Through People

At a time when most airlines are struggling financially, Southwest Airlines has been able to survive and prosper during these highly competitive periods in the industry. Their success has been attributed to their highly effective people management practices.

Watch this video about Southwest Airlines. It is 3:45 long. Then click Journals on the side menu to open your journal and follow the instructions for the reflection on this video.

Source: https://canmedia.mheducation.ca/college/olcsupport/schwind/10e/videos/VidPlayer.php?vid=Southwest_CEO_new2

Questions

Answer these questions in your journal:

  1. How does Southwest's HRM practices have contributed to the company's competitive advantage?
  2. What attributes of a "learning organization" does Southwest Airlines demonstrate?

Reference no: EM133007202

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