Source of competitive benchmarking

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Reference no: EM132180045

1. The process of planning for and implementing the response to a wide range of negative events that could severely affect an organization is known as

strategic planning.

crisis management.

organizational control.

strategic control.

2. Which of the following is a source of competitive benchmarking?

Performance estimates from top management.

Product/service quality

Data from the firm’s best quarters in the previous several years

None of the above

3. The final step in the strategic control process is

implementing the strategy.

measuring performance.

comparing performance to standards.

None of the above.

4. Without strategic control, there are no clear benchmarks and ultimately no reliable measurements of how the company is doing.

True

False

Reference no: EM132180045

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