Reference no: EM132724227

Solving Records and Coding Errors

You are a quality analyst in a health information management department appointed to lead a project team. Your team must assess the problem with the documentation of the patient's discharge disposition status in the health record and present your findings in a meeting to the department.

An increasing number of errors have been reported, and frustration among the coders has risen. These coders claim that conflicting information is often present in the record, requiring them to spend an inordinate amount of time trying to obtain verification. Coding productivity has been affected. Explain how you would assess the problem, strategies that you may develop to resolve the problem, and a way to study the effectiveness of your strategies. Give examples of tools you would use to present your findings in the meeting.