Software package that incorporates new tax laws

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A software development company has just produced a new software package that incorporates new tax laws and calculates taxes for both individuals and small businesses.

The president of the company knows that the program has a number of bugs. He also believes the first firm to put this kind of software on the market is likely to capture the largest market share.

The company widely advertises the program. When the company actually ships a CD, it includes a disclaimer of responsibility for errors resulting from the use of the software. The company expects it will receive a number of complaints, queries, and suggestions for modification. The company plans to use these to make changes and eventually issue updated, improved, and debugged versions.

The president argues that this is general industry policy and that anyone who buys version 1.0 of a software knows this and will take proper precautions.

Because of bugs, a number of users may file incorrect tax returns and be penalised by the Australian Taxation Office (ATO).

Reference no: EM133432658

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