Social reinforcements are affecting employee performance

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Reference no: EM133631165

In using the Mager and Pipe model (discussed in the recording), what is the "acid test" question to determine whether an employee's performance problem is due to "can't" versus "won't?"

1. What social reinforcements are affecting the employee's performance?

2. Could the employee perform the task if his or her life depended on it?

3. What are the consequences of the employee's not performing the task?

4. What is the employee's attitude toward performing the task well versus poorly?

5. Has the employee received proper orientation to the job and its requirements?

Reference no: EM133631165

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