Social media to interact with customers-potential customers

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A business or its employees may utilize electronic communications or social media to interact with customers and potential customers. Examples include email, text messaging, instant messaging, facebook, My Space, Twitter, LinkedIn, and blogs. In at least 150 words, discuss at least two means of electronic interactions with customers. Be sure to include pros and cons. If possible, include personal observations from your work history.

Reference no: EM131192909

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