Social media and knowledge management

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Social media and knowledge management

Social media has become a widely-adopted technology over the past decade, affecting organizations in myriad ways. One of the most important is the effect on organizational knowledge management, in which social media overcomes many of the limitations of previous generations of knowledge management technologies.

Key aspects of social media have gone through a technological evolution over the past decade from cloud computing, to mobile technologies, and into analytics. Each of these shifts has distinct implications for organizational knowledge management, many of which have yet to be fully realized. Furthermore, trends suggest that social media will continue to evolve with emerging technologies, such as artificial intelligence, virtual reality, and augmented reality, which will further influence how organizational knowledge management is practiced.

In the light of this evolutionary perspective we may be closer to the beginning than the end.

Explain how social media will affect organizations and their knowledge management solutions and practices.

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Reference no: EM132833692

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