Reference no: EM132868899
Daily number of claims received by a customer service center are:
68, 100, 83, 78, 8, 65, 24, 81, 92, 48, 35, 25, 73, 13, 75, 51, 71, 12, 56, 97, 31, 96, 97, 58, 63
Assuming the data comes from normal distribution, use critical value approach to test that the mean number of claims is less than 71 per day. Use the level of significance equal to 0.05 and six steps approach to test the hypothesis.