Reference no: EM132420482

SITXHRM003 - Lead and manage people - King's Institute of Management and Technology

Activity 1

Question 1. In your own words explain how your day-today performance can influence others and help them to see you as a role model. Provide an example from your work place of this commitment.

Question 2. What do you consider to be essential skills for a successful manager of a business? List 3 skills.

Question 3. Provide 3 characteristics of a good manager and explain why you think so.

Question 4. In your own words discuss 5 ways managers may interact with their team members to have a positive professional manner?

Activity 2

Question 1. Why must business OBJECTIVES, expectations and roles and responsibilities be clearly communicated to your team?

Question 2. When communicating with colleagues and giving instruction, how do you know if you have been clearly understood?

Activity 3

Question 1. Explain your understanding of motivation and how can this encourage teams, individuals to develop innovated approaches to work?

Question 2. Discuss what are 6 signs that employee have become de-motivated?

Question 3. Performance management systems can help to identify and reward individual and team efforts and contributions as well as model and encourage open and supportive communication within the team. What else can they do?

Question 4. When reviewing team performance, what 5 things should a manager consider?

Activity 4

Question 1. What are 6 areas of the wider business environment?

Question 2. Why should management seek and share information with their team about wider business environment and always ensure they are representing their team's best interest?

Question 3. Explain how the PDCA cycle can help manage to implement changes within the bounds of organizational goals/ policies and seek feedback from their team members.

Activity 5

Question 1. What 6 things can you do, as a manager, to effectively delegate tasks and responsibilities?

Question 2. Identify 7 barriers to delegation that come from management, and provide explanations for each on how you would overcome these barriers?

Question 3. Identify 6 barriers of delegation that come from staff and explain how you would overcome these barriers.

Activity 6

Question 1. What process can be followed when evaluating the skills of team member?

Question 2. Discuss how performance evaluations may identify opportunities for individual development.

Question 3. Discuss how team performance be monitored to ensure progress towards the achievement of goals?

Question 4. Provide a training plan with desired outcomes for your team on work health and safety issues.

Activity 7

Question 1. Discuss the relationship and effect mentoring and coaching as a support mechanism for your team.

Question 2. Discuss and provide 5 examples for developing training needs analysis include the employee competencies.

Question 3. What 10 things can a manager consider to motivate individuals and teams to achieve optimum performance in the workplace?

Question 4. Should achieving team goals be rewarded? Explain why.

Summative assessment 1

Question 1 List 13 points of involvement a manager's role entails.

Question 2 What are the 5 basic expectations that management will have of their employees in the workplace?

Question 3 What 4 things can an effective performance management system provide for individual development of staff?

Question 4 Explain the 6 different leadership styles.

Question 5 Give 10 examples of how leader can provide open and supportive communications

Question 6 What 11 characteristics does effective leadership revolve around?

Question 7 In your own words explain the characteristics of effective team and how regular team reviews help deal with potential team problems.

Question 8 How does the theory of motivation apply to the management of individuals and teams, how can a manager motivate their people and what tangible benefits of motivating employees through recognizing their performance?

Question 9 Explain the role that group dynamics play in successful team management and the development of a healthy people-centric workplace culture.

Question 10 Provide 10 examples of reward and recognition systems that are applicable to leading a team of staff.

Question 11 Explain how information sharing about organizational plans and planning process can improve business operations.

Summative assessment 2

Part 1

Consider the different leadership styles and state which style suits you as a leader.

Right a report explaining your leadership style and how it assists you in modelling high standards of performance and behavior and managing team performance. Your report to include:

• How your style helps you act as a positive role model while completing day-to-day management roles and functions.
• How you show support and commitment to organizational goals.
• The way you ensure positive and professional interaction with team members.
• Method of delegation and how to overcome the barriers involved.
• How to evaluate and monitor, coach, motivate and reward individuals and teams.

Part 2

You are working as a manager in a hotel that has recently undergone some renovations. There have been significant changes to the layout of the restaurant, bar and gaming areas, resulting in the need for changes to policies and procedures.

How will you develop team commitment and cooperation towards these new process?
In your discussion explain:
• Develop communications plan to discuss OBJECTIVES
• Communicate team expectations
• Encourage team involvement in developing new innovative approaches to their work
• Model and encourage open and supportive communications
• Seek and share information from the wider business environment with the team
• Seek feedback from team members and use it to make changes to policy and procedure
• Identify and reward individual and team efforts/contributions.

Attachment:- Lead and manage people.rar