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Customer service B
Exercise 29
What should you say?
Describe what you should say in the following situation involving multiple customers.
1. you are a cashier and there are two other people in the line behind the customer you're ringing up.
2.You're prepared to process a sale using a mobile device for one customer and another customer comes up behind you and loudly clears her throat.
3.You're helping two customers in the fitting room and another customer open her door and says "would you help me too?"
4. You've just bought three pairs of boots for a customer to try on when another customer sits down next to her.
Calculate the firm's operating return on assets and return on equity. (Hint: You can assume that interest must be paid on all of the firm's liabilities.)
If $9,811 is invested today in a savings account at an annual interest rate compounded annually of 9.81% the balance in the account 6 years hence will be:
The sales price is estimated at $750 per unit, plus or minus 2 percent. What is the sales revenue under the worst case scenario?
If the market premium is 7.4 percent, the risk-free rate is 5.11 percent, the inflation rate is 1.66 percent, and Middlefield Motors common stock has a beta.
What annual contributions to retirement fund are required for Una to achieve her objective and sleep well at night?
Calculate the interest rate
Company B has expected earnings of $10 a share for three years only. Which company would you value higher and why?
you can to deposet 400 at the end of each year for 16 years in an account that pays 9 compunded annually. what is the
What type of industries would make the most use of short-range, medium-range, and long-range forecasts?
The yield to maturity is 7.7 percent and the bond matures in 21 years. What is the market price if the bond has a par value of $2,000?
Write a 500-word summary to accompany your matrix explaining how these roles and objectives are carried out within the United States financial system.
Why might the Internal Rate of Return and the Net Present Value method be preferred over the Cask Payback method when evaluating investment proposals by financial analysts
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