Sincere apologies can be effective tools for communicating

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Write a 300-400 word response to the following: Sincere apologies can be effective tools for communicating bad news. By contrast, insincere apologies can alienate your audience. Describe a time when you were in a situation that involved an insincere apology. Explain how you knew the apology was insincere and discuss the results of the situation. Then describe a situation where you were involved in a sincere apology. Explain how you knew the apology was sincere and discuss the results. Business Communication (3rd Edition)

Reference no: EM132243373

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