Reference no: EM133511439
Questions
1. In order for the leaders to strategically recognize the importance of HR, it requires the organization to recognize employees as _______.
human capital
human assets
a liability
human investment
2. Nordstrom associates are placed at the____________________on the organization chart
lowest level
top level
highest level
mid-level
3. The first component of HR management strategy is_______________, whereas the second component is the design of work systems.
strategic workforce planning
training and development
evaluating the internal environment
developing business unit strategies
4. It is important for an organization to examine the work systems. Work systems involve the design of __________________of responsibilities to assist an organization in meeting its objectives.
core values and allocation
jobs, succession plans, and allocation
job descriptions, polices, procedures, and allocation
jobs and allocation
5. In the mid-______________, Huselid conducted a study to measure the employee value and the organization's bottom line.
1960s
1970s
1980s
1990s
6. In the early 2000s, the leaders of Safeway realized that it was losing the competitive edge in the retail grocery market and developed a program targeting a certain customer base. Safeway decided to target __________________.
females
males
low-income families
couples
7. One way to assess the abilities, skills, and experiences of existing employees is by using
performance appraisal
HRIS
skills inventory
a job classification method
8. Since human assets cannot be duplicated, it gives organization the ____________.
opportunity to select the most qualified applicants
highest market value
competitive advantage
ability to reach long-term performance goals
9. The study conducted by Huselid identified the ____________________.
high-performance work systems
value chain
low-performance work systems
importance of human capital
10. Key Objectives of Strategic Workforce Planning include the following:
Prevent overstaffing and understaffing, ensure the organization has the right employees with the right skills in the right places at the right times, ensure the organization is responsive to changes in its environment, provide direction and coherence to all HR activities and systems, and unite the perspectives of line and staff managers.
True
False
11. Nordstrom provides associates with extensive training on _______________and product lines and offers high compensation.
products
merchandising
marketing
customer service
12. Southwest's success is based upon _______________.
value cycle
marketing strategies
annual cycle
corporate strategies
13. Management can assess the following areas to realize the value the employees bring to the organization: technical knowledge, ability to learn and grow, ________________, motivation, commitment, and teamwork.
problem-solving skills
managerial capabilities
organizational skills
decision-making capabilities
14. HR's role in a knowledge-based economy is comprised of the following areas:
Human capital steward, knowledge facilitator, relationship builder, and rapid deployment specialist.
True
False