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Simulate the system for the average waiting time

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Question - An airline ticket counter has a single ticket agent and customers are served on a first come-first served basis. The table below gives the service times and inter-arrival times of the first 10 customers.

Customer

Inter-arrival time (Min.)

Service time (Min.)

1

5

4

2

4

3

3

4

6

4

5

4

5

3

2

6

4

5

7

5

4

8

5

6

9

4

4

10

3

5

Simulate the system for the average waiting time in the line and in the system. For what percent of the time the agent remains idle? Assume the simulation clock begins at time 0.

Reference no: EM133176732

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