Simulate a telephone customer service center

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Reference no: EM131312754

1. Design, implement, and test a computer program to simulate a telephone customer service center. Your simulation should evaluate the average time customers have to wait on hold.

2. Design, implement, and test a computer program to simulate a bank. Your simulation should evaluate the average time customers have to wait in line before they are served by a teller

Reference no: EM131312754

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