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Simple steps for effective communication

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Reference no: EM132940708

After watching the video, 4 Simple Steps for Effective Communication, rely on your understanding of the topics covered so far in the class and respond to the following questions:

  1. What are some non-defensive communication strategies that you can utilize in your day-to-day activities at home?
  2. What are some non-defensive communication strategies that you can utilize in your day-to-day activities in the workplace?
  3. Focusing on the video, identify one key aspect of the speaker's presentation that you found to be particularly informative. Explain why.

https://www.youtube.com/watch?v=VD12tfZzaXY

Reference no: EM132940708

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