Similarity between e-mails and memos

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Reference no: EM133696228

Questions:

1. Identify one difference and ?one similarity between e-mails and memos.

2. Identify two ways to use electronic media professionally in the workplace.

3. type an improved opening sentence for the following claim letter requesting an exchange of a smartphone still under warranty.

4. Type an improved opening sentence to the following adjustment letter responding to a claim.

5. Bad-news messages can be organized using the direct or indirect strategy. Identify one situation when each strategy would be appropriate and identify the organizational pattern for each strategy.

Reference no: EM133696228

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