Reference no: EM133794536

Instruction

Your textbook defines quality measure as "any type of measurement used to gauge a quantifiable component of performance." A quality measure is sometimes referred to as an indicator. As a healthcare manager, it is essential to understand both internal and external quality indicators. Agencies such as Agency for Healthcare Research and Quality (AHRQ), Centers for Medicare and Medicaid Services (CMS), and Joint Commission (JC) are sources for internal and external clinical performance and patient satisfaction quality indicators/data.

For this discussion, you will explore these agencies' websites. Access to the AHRQ, CMS, and JC websites and their data pages is available on this module's Readings and Resources page. You are encouraged to start there.

To receive full credit for this discussion, post the following:

Your initial post to your assigned organization, as detailed below (assigned by last name).
Two follow-up posts with an organization different from your initial organization.
Respond substantively to at least two classmates' posts assigned to different organizations from you and each other.
Organization Assignment

you have been assigned:
Joint Commission (JC)
I. Initial Post-Review Your Assigned Organization
Review the home page of your assigned organization and make your initial post by answering the questions listed below. Your initial post must be a minimum of five (5) paragraphs.

What is the history of the organization (i.e., year founded, by whom, reason created)?
What is the organization's annual budget (2021-2022 or later)?
What is the organization's mission/vision, and is the organization a governmental or nonprofit agency?
Is the information collected from internal (customers/patients) or external (agencies/organizations) stakeholders?
How is the information used?
List two (2) types of quality improvement measures found on the organization's website.
Comprehensive summary of how the information could be helpful in your current or future employment.
Conclude your post with a question about the organization and the current or future use of such information (i.e., what piques your interest or curiosity about this organization's role and responsibility?
II. Follow-up Post-Compare and Contrast
For each follow-up post, select an organization different from your initial organization. Each follow-up post must be a minimum of three (3) paragraphs.

Select two (2) types of quality improvement measures from the organization's website.
Compare and contrast how this organization and two (2) quality indicators differ from those you identified in your initial post, i.e., what is their mission, and what are they measuring?
Describe how the results of the measures can be used for quality improvement in one (1) of the following medical settings:
Physician's office
Urgent care center
Hospital
Nursing home
Conclude your post with a question about the organization and the current or future use of such information, i.e., what piques your interest or curiosity about this organization's role and responsibility?
III. Response Posts
You will also reply to the posts of two of your classmates who were assigned different organizations from you and each other. Replies should be a minimum of three (3) paragraphs that directly address your thoughts on their post. Include what piqued your interest in their post. What are the similarities and differences from your initial model/post? In your responses, reference either material in the book or an external source to support your point.