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Significant consideration in driving top performance

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Reference no: EM132740321

Quality of products and services has an organization-wide impact, and should be a significant consideration in driving top performance. How well organizations manage quality impacts not only customers, but also the company's bottom-line.

Describe how quality is measured and managed in day-to-day operations in your industry.

Provide two (2) examples of internal or external quality failures in your industry.

What has been the impact of these failures?

Reference no: EM132740321

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