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Showing confidence in organization

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Appreciation. Convey thanks to the reader for doing business, for sending something, for showing confidence in your organization, or simply for providing feedback. In a letter responding to a complaint about poor service, you might say: Thanks for telling us about your experience at our hotel and for giving us a chance to look into the situation. Avoid thanking the reader, however, for something you are about to refuse.

Reference no: EM133167485

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