Should you alert physician or office manager try to handle

Assignment Help Other Subject
Reference no: EM131550842

Assignment: Proper Phone TECHNIQUES

Utilizing Proper Telephone Techniques: The Angry Patient: Use this book if you can: Medical Office Administration, A Worktext, 2nd edition by Brenda Potter.

You are the Medical Administrative Assistant for your practice. The phone rings and you answer it. It is Mr. Wilson, a patient of the practice. He is very upset because he received an EOB (explanation of benefits) in the mail today indicating the insurance denied his claim for his most recent office visit because it was not considered medically necessary. Your practice has not yet billed Mr. Wilson, but he warns "You better not even think about billing me for that visit, or I'll sue you". Mr. Wilson does not want to hear that the office can appeal the denial if he is willing to complete the form that was sent to him. He adds "paperwork is your job, not mine!"

1. If you were in this situation what would you do?

2. Should you alert the physician or office manager or try to handle on your own?

3. Should this incident be documented in the patient's medical record? Why or why not?

4. Please answer all questions completely and cite any resources in APA format.

Reference no: EM131550842

Questions Cloud

Describe each video the social institutions it addressess : Describe each video and the social institutions it addresses. Identify any relevant models of power structure or political behavior that might be influential.
Civil liberties and anti-terrorism measures : Civil Liberties and Anti-Terrorism Measures-Annotated bibliography consists of a citation followed by an annotation-An annotation is a short summary of a source
Types of changes have financial markets : What types of changes have financial markets experienced during the last two decades? Have they been perceived as positive or negative changes? Explain
Why do we need confidence intervals : Discuss the importance of constructing confidence intervals for the population mean.What are confidence intervals?
Should you alert physician or office manager try to handle : Should you alert the physician or office manager or try to handle on your own? Should this incident be documented in the patient's medical record?
Identify a test category that is relevant to you : Identify a test category that is relevant to your academic and professional career goals. Define the purpose for testing, the content and skills to be tested.
Review and critically discuss the article by kenny : Review and critically discuss the article by Kenny, Jack: "The Kelo Case: Taking Liberty with the Takings Clause."
How does the assimilation dilemma affect classrooms : What are appropriate resources to access to deepen your own understanding of cultural, ethnic, gender, and learning differences to broaden your cultural
How people generally tend to talk about the social problem : Describe how people generally tend to talk about this social problem and how these approaches are problematic, supporting with resources.

Reviews

Write a Review

Other Subject Questions & Answers

  The importance of ethical leadership is a subject of

written assignment management and ethical leadershipassessmentthe importance of ethical leadership is a subject of

  Discuss how the idea of naturalism or modernism is depicted

How would you describe the protagonist in the work of your first author? Clearly identify three of the protagonist's most important characteristics and supply examples that support your idea.

  What is something you know about yourself now

We did a number of things this semester to encourage self reflection and increased self awareness. What is something you know about yourself now that you didn't really know prior to this class?

  Describe at least two theories of intelligence

Describe at least two theories of intelligence. Compare and contrast the constructs and measures of intelligence and achievement

  Define defense acquisition board and integrated product team

Explain both the military and civilian Acquisition Authority Chain.  What role does the Undersecretary of Defense for Acquisition, Technology, and Logistics fill? Define Defense Acquisition Board and Integrated Product Team.

  Prepare a detailed recommendation to your facility manager

Prepare a detailed recommendation to your facility manager identifying what the company needs to do to bring the organization.

  Employee retirement income security act.

The right to notice of a plant closing or massive layoffs due to sale of a business is derived from the

  Write an essay about the privileged position of business

Write an essay about THE "PRIVILEGED POSITION" OF BUSINESS AS INTEREST GROUP. DISCUSS AUTHOR´S TWO ARGUMENTS REGARDING THE PREDOMINANCE OF BUSINESS GROUPS AMONG OTHERS.

  Consumers understand that good credit score

Most consumers understand that a good credit score is vital to one’s financial security and stability. Many people may not understand how a credit score is calculated. Payment history accounts for roughly 35% of one’s overall score.

  Review the ahrq evaluation survey compendium

The goal of an evaluation is to determine the success of an intervention, a new process, the launch of a new technology, patient satisfaction, or any number of things. Surveys are a popular tool for gathering this type of information. For the resu..

  Engage in an attempt to understand causality

Attribution is a cognitive process in which all individuals engage in an attempt to understand causality or why things happen (Iatridis & Fousiani, 2009). In the attempts to assess causality, humans are far less than perfect and often make mistake..

  Problem of economic gender inequality

Critically discuss some steps that may be taken to remedy the problem of economic gender inequality? Will equal pay for the same job be enough to solve the problem?

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd