Should use to analyze the job and his employees

Reference no: EM133278300

Case: Consider each of the products of a job analysis. How do these products affect other organizational outcomes (e.g. the effect of a complete job description with specifications to the organizational objectives)?

Compare and contrast the following structured methods of job analysis: Make a table listing their respective strengths and weaknesses.
Job / Position Analysis Questionnaire
Critical incidents technique
Functional Job Analysis

Mr. Juan Dela Cruz is a Customer Service Manager at McJB Fastfood. He wants to develop a detailed job description for his employees in charge of serving customers with the endpoint of reinforcing good behavior among employees and provide better customer service.
Tasks:

Question 1: What are the steps Mr. Dela Cruz should take to implement a successful job analysis?

Question 2: What method of Job Analysis he should use to analyze the job and his employees?

Reference no: EM133278300

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