Should the manager hire any new personnel

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Question: Three employees in the maintenance department are responsible for repairing IT, furniture etc. issues in VirtualDesk, office space renting company. On average, a desk becomes unusable every three hours, according to a Poisson distribution. It takes from a maintenance worker on average eight hours to fix one desk, with exponential distribution. Each unusable desk costs VirtualDesk $10 per hour in lost income. A new maintenance worker would cost $8 per hour. Should the manager hire any new personnel? If so, how many? What would you recommend to the manager, based on your analysis?

Reference no: EM133496501

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