Reference no: EM132695360

Question: Shanti Williams, HR manager at a large retailer received a Facebook friend invitation fromMarisa Hernandez, a senior clerk in the company's finance department. She and Hernandezhad attended the same high school several years ago and had only recently discovered theywere employed at the same company. During high school, they had been in several classestogether, and Williams readily remembered Hernandez. She had met Hernandez again at oneof the retailer's training programs she had launched about three weeks ago. When Williamssaw the Facebook request, she quickly accepted it.A few months later, she saw a Facebook posting from Hernandez to her friends that read:''I hate my stupid boss. My new boss is a total jerk and makes each day a big pain in thexxx. He treats us finance clerks like we are his slaves. I can't wait to leave this job because Iwould rather eat beans than spend another day working for a moron! Help!''That evening after reading the posting, Williams did not sleep very well. She wonderedwhat action she should take as HR manager against Hernandez, if any, about what she hadread in the Facebook posting.

1. Should the HR manager have accepted her friend invitation in this case? Why or why not?

2. Write a brief cyber/social media policy for a typical company based on the lessons that we have learned from this incident.