Reference no: EM132246639
Case Study: When Two Leaders on the Senior Team Hate Each Other
CASE STUDY CLASSROOM NOTES
1. Many Fortune 500 companies do 360-degree reviews, but researchers have raised concerns about the usefulness of the data they generate.
2. According to a study from CPP Global, 36% of U.S. employees say they always or frequently deal with conflict at work.
3. How critical is trust on teams? A Mars Inc. study showed that individual motivation drove collaboration more often than trust and relationships did.
4. Do team activities actually result in better collaboration? Or are they mostly feel-good exercises with little lasting effect?
5. Research from RHR International found that CEOs who replaced members of their senior teams actually wished they had done so sooner.
6. Should sales and finance departments be at odds? Can the resulting tension be productive for an organization?
7. Can you be an effective CEO if you're uncomfortable dealing with conflict?
8. Conflict over how to perform a task can produce constructive debate and improve decisions. But conflict over personal issues can erode trust on a team.
9. A study at Google found five keys to team effectiveness: psychological safety, dependability, structure and clarity, meaning, and impact.
10. Would this conflict have played out differently if Barker weren't a family business?
Attachment:- Case Study.rar
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