Should first national bank consider contracting outone

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Reference no: EM132848569

Question 1: Should First National Bank consider contracting outone of its operations offshore, such as call center or tech support? As a consultant, the bank's Chief Financial Officer has asked you to research the pros and cons of outsourcing and offshoring and present your findings in a report.

Question 2: Many students like you are contemplating systems' certification beyond the undergraduate degree. What are the most popular and useful certification programs available? Is certification worth the effort and money? What programs would you recommend? Why?

Question 3: The computer lab manager in your business school asked you to write a report that assesses the pros and cons of upgrading now to the latest version of the Microsoft Windows operating system. Besides the costs, she wants you to examine compatibility issues, usability, time it will take the lab's staff to learn the new operating system, tech support, length of time Microsoft will support the lab's current version, and anything else you think is relevant. She wants your recommendation about this matter.

Reference no: EM132848569

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