Reference no: EM133218124

Assignment:

Meet with staff (your assessor)

At the meeting, you will discuss the feedback provided and how you intend to action it.

Based on the survey responses, indicate any changes that should be made to the organisation development plan.

During the meeting, demonstrate effective communication skills including:

• Speaking clearly and concisely
• Using non-verbal communication to assist with understanding
• Asking questions to identify required information
• Responding to questions as required
• Using active listening techniques to confirm understanding