Reference no: EM132225458
1. After observing a conflict escalating between highly interdependent team members, Vincent realizes that it's time to step in and take a/an _______ approach to managing the conflict by rotating the employees to different teams.
A. conciliatory
B. collaborative
C. behavioral
D. attitudinal
2. A relatively short-term attitudinal strategy to enhance in-group cohesion involves
A. rewarding individual team members to increase competitiveness.
B. changing the team's objectives and tasks.
C. enforcing rules of behavior.
D. identifying a common enemy against which the group can compete.
3. One of the behavioral approaches that can help to reduce or prevent conflict is to
A. allow time for employees to cool off.
B. focus on team building.
C. rotate members between different teams.
D. clarify tasks.
4. As annual budget negotiations loom, several departments within a product manufacturing company are involved in _______ conflict over resource allocations, because each wants a larger share than the other.
A. vertical
B. intergroup
C. intragroup
D. cultural