Reference no: EM133605006

Question: There are elements of culture that Nordstrom needs to maintain and one example is its customer-centric focus. Nordstrom maintains a culture that prioritizes customer satisfaction and provides exceptional services which must be maintained. Another example is its focus on inclusivity and diversity where it must continue to maintain a culture that values diversity, inclusion, and equal opportunities for all employees. Nordstrom also needs to add continuous learning to its culture to ensure continuous skill development and learning opportunities for all employees. The organization also needs to add feedback and recognition by implementing a structured feedback system that also recognizes employees for their achievements and contributions. Share your perspective on the strategy proposed to enhance the culture of the organization to support the change effort?