Share effective communication strategies

Assignment Help Operation Management

Reference no: EM133344873

Your manager wants you to brief your Front-of-House (FOH) team at a designated staff briefing:

on the principles and benefits of enhanced customer service experiences
how to anticipate customer preferences, needs and expectations.
techniques to anticipate what you customer requires whilst dining in the restaurant.
varying methods and techniques that the team could use to enhance service
share effective communication strategies
Explain how the team could utilise various add-ons (give examples) to benchmark customer service.
Include methods your team could use to respond to feedback that they may receive from the customer or other staff members on improving service.

Reference no: EM133344873

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